This server connects AI assistants (Claude, ChatGPT, Cursor, etc.) to ServiceNow, enabling you to read, query, build, and automate any ServiceNow instance using natural language across 450+ tools.

ITSM — Incidents, Problems & Changes

• Create, update, resolve, and close incidents, problems, and change requests

• Schedule CAB meetings and add work notes/comments to any record

Tasks & Approvals

• Get, update, complete, and list tasks

• View, approve, reject approvals and create automated approval rules

CMDB & ITOM

• Search and inspect Configuration Items (CIs) and their relationships

• Run CMDB impact analysis and health dashboards

• Trigger discovery scans, monitor events, and view service mapping

Knowledge Management

• Search knowledge bases and articles by keyword

• Create, update, publish, and retire knowledge articles

Service Catalog

• List, search, create, and order catalog items

• Add catalog variables and UI policies

Users & Groups

• List, create, and update users and groups; manage group membership

Reporting & Analytics

• Run aggregate/trend queries (COUNT, SUM, AVG, etc.) and access Performance Analytics

• Create, update, and schedule reports; export data as structured JSON; create KPIs

Automation & Scripting

• Create, update, and trigger scheduled jobs; view run history and system logs

Automated Test Framework (ATF)

• List, run, and retrieve results for ATF test suites and individual tests; get failure insights

Querying & Search

• Query any table with filtering, sorting, and pagination

• Inspect table schemas and use natural language queries (NLQ) or updates

SLA Monitoring

• Get SLA breach status and list active SLA records

Multi-Instance Management

• List, switch between, and manage multiple ServiceNow instances mid-session

Enables GitHub Copilot to interact with ServiceNow instances, providing tools for development tasks such as writing business rules, deploying client scripts, managing UI Policies, and handling changesets across the ServiceNow platform.

Allows Google Gemini AI to access and automate ServiceNow operations, supporting ITSM, HRSD, CSM, and other ServiceNow modules with 400+ tools for querying, creating, updating, and managing records and workflows.

Integrates JetBrains IDEs with ServiceNow, providing developers with tools to write, deploy, test, and manage scripts, flows, widgets, and integrations directly from their development environment.

Enables Node.js-based AI agents and tools to connect to ServiceNow instances, offering comprehensive API access for automation, data management, and workflow orchestration across the ServiceNow platform.

Provides Ollama AI models with ServiceNow integration capabilities, allowing local AI models to query, create, update, and automate ServiceNow operations across all supported modules and domains.

Enables TypeScript-based AI agents and tools to interact with ServiceNow, offering full TypeScript types and comprehensive API coverage for development, automation, and management tasks across the ServiceNow ecosystem.