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list_hr_services

Retrieve and filter HR services like Onboarding, Benefits, and Payroll from ServiceNow. Use parameters to search by name, show active services only, or limit results.

Instructions

List available HR services (Onboarding, Offboarding, Benefits, Payroll, etc.)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
activeNoFilter to active services only (default true)
queryNoFilter by name or description
limitNoMax records to return (default 50)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden but only states the action without behavioral details. It doesn't disclose whether this is a read-only operation, if it requires authentication, rate limits, pagination behavior, or error handling, which are critical for a tool with parameters.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words. It front-loads the core purpose and includes helpful examples, making it appropriately sized and structured for clarity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is incomplete. It lacks behavioral context (e.g., safety, permissions) and details on return values, which are essential for a tool with parameters. The description alone is insufficient for full agent understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema fully documents the three parameters. The description adds no additional parameter semantics beyond implying a list of services, which doesn't enhance the schema's details. Baseline 3 is appropriate when schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('List') and resource ('available HR services'), with examples like 'Onboarding, Offboarding, Benefits, Payroll' that clarify scope. However, it doesn't explicitly differentiate from sibling tools (e.g., 'list_hr_cases' or 'get_hr_service'), which would require a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. The description lacks context about prerequisites, timing, or comparisons to sibling tools like 'get_hr_service' or 'list_hr_cases', leaving the agent without usage direction.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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