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set_system_property

Idempotent

Create or update ServiceNow system property values by name and value, with optional type and description.

Instructions

Create or update a ServiceNow system property value. [Write]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesProperty name
typeNoProperty type: string, integer, boolean, choice, password2, etc.
valueYesProperty value
descriptionNoOptional description
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate this is a write operation (readOnlyHint: false) and idempotent (idempotentHint: true). The description adds 'Create or update' and '[Write]', but these do not provide additional behavioral context beyond what annotations convey. No extra details are given about overwriting behavior, type handling, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence plus a tagged indicator, front-loaded with the action and resource. It is concise with no wasteful words. The '[Write]' tag is slightly redundant given annotations but does not detract from clarity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple property setter, the description conveys the essential purpose, and the schema plus annotations cover parameters and safety. However, it lacks any note about return values, prerequisites like permissions, or differentiation from bulk/import tools. Given the low complexity, this is minimally adequate but not richly complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema covers 100% of parameters with meaningful descriptions (name, type, value, description), so the baseline of 3 is appropriate. The tool description itself adds no parameter-specific meaning, but it is not required because schema coverage is complete.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's function with a specific verb and resource: 'Create or update a ServiceNow system property value.' It is unambiguous and distinguishes from sibling tools like get_system_property or delete_system_property by indicating it performs writes (create/update) on system properties.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives like bulk_set_properties or import_properties. There is no mention of prerequisites, conditions, or exclusions. Only the basic action is stated, leaving the agent without decision support for tool selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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