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import_properties

Create or update ServiceNow system properties from a JSON key-value map. Preview changes with dry-run before applying.

Instructions

Import (create or update) system properties from a JSON object. [Write]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
dry_runNoIf true, show what would be changed without writing (default false)
propertiesYesKey-value map of property names to values (e.g. {"glide.smtp.host": "smtp.example.com"})
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already establish this as a write operation (readOnlyHint: false) and the description adds the meaningful 'create or update' (upsert) behavior. However, no additional context is provided about side effects, permissions, rate limits, or other behavioral traits beyond what annotations and schema already convey.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that efficiently communicates the action and resource. Every word contributes; the [Write] marker is redundant but harmless.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a write tool with no output schema, the description does not explain expected return values or error behavior. It does mention create/update, but lacks context about batch semantics, the effect of dry_run, or potential failure modes, making it adequate but not comprehensive.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already provides full coverage (100%) with verbose descriptions for both parameters, including dry_run's purpose and an example for properties. The description adds no extra parameter semantics beyond what the schema already documents.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'Import' with the resource 'system properties' and mechanism 'from a JSON object', clearly distinguishing it from retrieval, deletion, or single-property tools. The explicit mention of 'create or update' specifies the upsert nature of the operation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus similar siblings like bulk_set_properties or set_system_property. The name 'import' implies batch import, but the description does not state exclusions or alternatives, leaving the agent to infer the appropriate context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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