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list_hr_tasks

Retrieve HR tasks linked to a specific HR case in ServiceNow, with optional filtering by task state to track progress and manage workflows.

Instructions

List HR tasks associated with an HR case

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
hr_case_sysidYessys_id of the parent HR case
stateNoFilter by task state (open, closed)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It states it's a list operation, implying read-only behavior, but doesn't disclose pagination, sorting, default ordering, rate limits, authentication needs, or what happens if no tasks exist. For a tool with no annotation coverage, this leaves significant behavioral gaps.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with zero waste. It's front-loaded with the core purpose and appropriately sized for a simple list tool, earning its place without unnecessary elaboration.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations, no output schema, and a simple but incomplete behavioral description, the tool definition is inadequate. It lacks details on return format, error conditions, pagination, and usage context, which are essential for an agent to use it effectively beyond basic parameter passing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents both parameters ('hr_case_sysid' and 'state'). The description adds no additional parameter context beyond implying a parent-child relationship with HR cases. Baseline 3 is appropriate when the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('List') and resource ('HR tasks'), specifying they are 'associated with an HR case'. It distinguishes from generic list tools by focusing on HR tasks, though it doesn't explicitly differentiate from potential HR-specific siblings like 'list_hr_cases' or 'get_hr_case_activity'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. The description doesn't mention prerequisites (e.g., needing an HR case sys_id), exclusions, or related tools like 'get_hr_case' or 'create_hr_task', leaving the agent to infer usage from the parameter requirements alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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