servicenow-mcp
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TDQS
Scored across 506 tools
With 506 tools, there is massive overlap: multiple query tools (query_records, fluent_query, fluent_sdk_query, nlq_query, natural_language_search, ai_search), multiple update-set tools (list_update_sets, list_changesets, get_changeset, commit_changeset, etc.), and many utility/search tools that blur together. Agents would frequently struggle to pick the correct tool.
Most tools follow a snake_case verb_noun pattern, but the verbs are highly varied (get/list/create/update/add/run/trigger/execute/generate/validate/import/export/find/analyze) and some tools use noun-only or phrase names like change_readiness, service_health, natural_language_search, and fluent_build. The overall convention is readable but not uniform.
506 tools is an extreme count for any MCP server, far beyond the 3-15 well-scoped range. The set feels like a full platform API dump rather than a curated, coherent toolset, with clear redundancy across domains.
Coverage is broad across many ServiceNow modules (ITSM, CSM, HRSD, CMDB, GRC, workflows, UI Builder, etc.), but there are notable gaps such as no list_problems, no delete operations for many core records, and no unified update for several artifact types. The generic query/update/delete tools mitigate these gaps but the domain-specific surface is uneven.