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list_groups

Retrieve ServiceNow groups with optional filters to manage access controls and team structures efficiently.

Instructions

List groups with optional search filter

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryNoFilter (e.g., "active=true^typeLIKEitil")
limitNoMax results (default: 20)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. While 'List' implies a read operation, it doesn't disclose important behavioral traits like pagination behavior (implied by limit parameter but not explained), default ordering, permission requirements, rate limits, or what happens when no groups match. The description is minimal and lacks behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise - a single 6-word phrase that efficiently communicates the core functionality. Every word earns its place with no redundancy or unnecessary elaboration.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a list operation with no annotations and no output schema, the description is insufficient. It doesn't explain what information is returned about groups, how results are structured, whether there's pagination beyond the limit parameter, or any error conditions. The minimal description leaves too many contextual gaps for effective tool use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents both parameters thoroughly. The description mentions 'optional search filter' which aligns with the query parameter, but adds no additional semantic context beyond what's in the schema descriptions. This meets the baseline for high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('List') and resource ('groups'), and specifies an optional search filter. It distinguishes from other list tools by focusing on groups, but doesn't explicitly differentiate from similar list operations like list_users or list_workspaces beyond the resource type.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions 'optional search filter' but provides no guidance on when to use this tool versus alternatives like get_group (for single group retrieval) or other list_* tools. No context about prerequisites, typical use cases, or when not to use it is provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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