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list_users

Read-only

Find ServiceNow users using optional query filters, and limit the number of results for efficient retrieval.

Instructions

List users with optional search filter

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoMax results (default: 20)
queryNoFilter (e.g., "active=true^departmentLIKEIT")
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and openWorldHint=true, covering the safety profile. The description adds 'optional search filter', which is a useful but minimal behavioral detail that is also present in the schema. It does not disclose pagination, default behavior without a filter, or output shape.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One short, front-loaded sentence that communicates the core function efficiently. No redundant or filler content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only list tool with good annotations, the description is minimally adequate. However, it lacks explicit mention of the return format, pagination behavior, or what happens when no filter is provided, which are helpful but not critical details.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so limit and query are fully documented there. The description only summarizes 'optional search filter' without adding additional meaning or examples beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and resource 'users', making the primary purpose obvious. It distinguishes from get_user (single user) and create_user/update_user (mutations), though it doesn't explicitly mention the scope (e.g., all users vs. filtered).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to use this tool versus alternatives like get_user or search tools. No exclusions, prerequisites, or alternative references are provided, leaving the agent to infer usage from the name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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