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bulk_set_properties

Create or update multiple ServiceNow system properties in a single operation, streamlining configuration changes.

Instructions

Create or update multiple system properties in a single operation. [Write]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
propertiesYesArray of {name, value, description?} objects
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate it is a write operation (readOnlyHint=false) and not destructive. The description adds no additional behavioral context, such as whether existing values are overwritten, how partial failures are handled, or permission requirements. The [Write] tag is redundant with the annotation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that effectively communicates the tool's purpose without unnecessary words. It earns its place and is easily scannable.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is a batch write operation with no output schema, and the description does not mention return values, error behavior, atomicity, or permission requirements. For a one-parameter tool with good annotations, this is adequate but leaves gaps that could affect correct invocation and result interpretation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already describes the 'properties' parameter in detail ('Array of {name, value, description?} objects'), and schema coverage is 100%. The description adds no additional parameter meaning beyond what the schema provides, so a baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Create or update'), the resource ('system properties'), and the batch scope ('multiple... in a single operation'), distinguishing it from single-property tools like set_system_property. The [Write] tag reinforces the mutation intent.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies batch usage with 'multiple' and 'single operation,' but provides no explicit guidance on when to prefer this tool over alternatives such as set_system_property for single updates or bulk_get_properties for reads. No exclusions or alternatives are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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