create_service_offering
Create a service offering under a business service in ServiceNow to structure IT services. Specify name, parent business service, and support group to define service catalog items.
Instructions
Create a service offering under a business service (service_offering). Requires WRITE_ENABLED=true
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Service offering name | |
| fields | No | Additional field values | |
| parent | No | Parent business service sys_id (cmdb_ci_service) | |
| support_group | No | Support group sys_id |