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update_epic

Modify ServiceNow epics by updating fields like status, priority, or description using system ID and key-value pairs.

Instructions

Update an epic (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesSystem ID of the epic
fieldsYesKey-value pairs to update
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden for behavioral disclosure. It mentions a permission requirement (WRITE_ENABLED=true), which is useful, but doesn't describe what 'update' entails - whether it overwrites or merges fields, what happens to unspecified fields, whether it's reversible, or what the response looks like. For a mutation tool with zero annotation coverage, this is insufficient.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise - a single sentence that communicates the core action and a critical prerequisite. There's zero waste or redundancy, and the most important information (the update action) is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with no annotations and no output schema, the description is incomplete. It mentions a permission requirement but doesn't explain the update behavior, error conditions, response format, or how it differs from similar update tools. Given the complexity of updating database records and the lack of structured metadata, more context is needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents both parameters (sys_id and fields). The description adds no additional parameter information beyond what's in the schema. According to guidelines, when schema coverage is high (>80%), the baseline is 3 even with no param info in description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Update') and resource ('an epic'), making the purpose immediately understandable. It doesn't distinguish from sibling tools like 'update_story' or 'update_task', but the verb+resource combination is specific enough for basic understanding.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a prerequisite ('requires WRITE_ENABLED=true') but offers no guidance on when to use this tool versus other update tools (like update_story, update_task, or create_epic). There's no mention of alternatives or contextual boundaries.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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