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add_user_to_group

Add a user to a ServiceNow group by providing the user system ID and group system ID.

Instructions

Add a user to a group (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
user_sys_idYesSystem ID of the user
group_sys_idYesSystem ID of the group
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond annotations (readOnlyHint=false, destructiveHint=false), the description discloses the WRITE_ENABLED=true requirement. This adds operational context not present in the annotations, though it does not cover idempotency or duplicate membership behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single concise sentence that front-loads the purpose and includes a key requirement. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple mutation tool, the description plus schema and annotations provide sufficient context. It names the operation and a key prerequisite, though it could mention what happens if the user is already in the group, but this is not critical given the sibling tool context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and both parameters have clear descriptions ('System ID of the user' and 'System ID of the group'). The description adds no additional information beyond what the schema already provides, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Add a user to a group' with a specific verb and resource, distinguishing it from sibling tools like 'remove_user_from_group' and 'update_group'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides a necessary prerequisite (WRITE_ENABLED=true) but no explicit guidance on when to use this tool versus alternatives like remove_user_from_group. Usage context is implied by the name and description.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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