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list_business_rules

Retrieve and filter business rules from ServiceNow to manage automation logic, with options to specify table, active status, and result limits.

Instructions

List business rules (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
tableNoFilter by table name
activeNoFilter to active rules only
limitNoMax results (default: 20)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It mentions a prerequisite (SCRIPTING_ENABLED) but doesn't disclose other behavioral traits like whether this is a read-only operation, potential rate limits, authentication needs, or what the output format looks like. For a list tool with zero annotation coverage, this is a significant gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that states the purpose and prerequisite without any wasted words. It's appropriately sized and front-loaded, earning its place fully.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is incomplete. It lacks details on behavioral traits (e.g., read-only nature, pagination, error handling) and output format, which are crucial for a list tool. The prerequisite is helpful but insufficient for full context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage, documenting all three parameters (table, active, limit) clearly. The description adds no additional parameter information beyond what the schema provides, so it meets the baseline of 3 where the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('List') and resource ('business rules'), making the purpose specific and understandable. However, it doesn't differentiate this tool from other list tools in the sibling set (like list_acls, list_assets, etc.), which would require a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description includes a prerequisite ('requires SCRIPTING_ENABLED=true'), which provides some context for when to use it. However, it doesn't specify when to choose this tool over alternatives (e.g., get_business_rule for a single rule) or any exclusions, leaving usage somewhat implied rather than explicit.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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