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create_group

Create a new assignment group in ServiceNow by specifying group name, optional manager, and description. Requires WRITE_ENABLED=true to execute.

Instructions

Create a new assignment group (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesGroup name
managerNoManager user_name or sys_id
descriptionNoGroup description
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnlyHint=false and destructiveHint=false, so the mutation is expected. The description adds the critical behavioral requirement of WRITE_ENABLED=true, which is not in the annotations. This is useful context that goes beyond structured data, though it does not describe side effects or response behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence that conveys the purpose and a key prerequisite. No wasted words; it is appropriately sized for a simple create operation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple, schema covers all parameters, and no output schema exists. The description provides the essential purpose and the WRITE_ENABLED constraint. It could have elaborated on expected return values, but for a straightforward create operation, the information is sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with clear descriptions for all three parameters (name, manager, description). The description adds no additional parameter meaning beyond what is already in the schema, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'Create' with a clear resource 'assignment group', distinguishing it from related group management tools like update_group or add_user_to_group. It also adds a useful operational condition (WRITE_ENABLED=true) that clarifies the intended use.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The usage is implied by the verb 'Create' and the tool name, but there is no explicit guidance on when to use this vs. alternatives such as update_group for existing groups. The WRITE_ENABLED requirement is a prerequisite, not a usage guideline. No exclusions or when-not-to-use guidance is provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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