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get_va_conversation

Retrieve Virtual Agent conversation history by session ID to review interactions and analyze support dialogues.

Instructions

Get conversation history for a Virtual Agent session

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
conversation_idYesConversation sys_id or session ID
limitNoMax messages (default 50)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. It states 'Get conversation history' but doesn't clarify if this is a read-only operation, what permissions are required, whether there are rate limits, or what the output format looks like. This is a significant gap for a tool with no annotation coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that directly states the tool's purpose without any unnecessary words. It's front-loaded and appropriately sized for its function.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the lack of annotations and output schema, the description is insufficient for a tool that retrieves conversation history. It doesn't explain the return format, pagination behavior, error conditions, or any behavioral traits, leaving the agent with incomplete context for proper usage.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema description coverage is 100%, so the input schema already documents both parameters ('conversation_id' and 'limit') with their types and descriptions. The description doesn't add any additional meaning or context beyond what the schema provides, which is acceptable given the high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('Get') and resource ('conversation history for a Virtual Agent session'), making the purpose unambiguous. However, it doesn't differentiate from sibling tools like 'list_va_conversations' or 'get_va_topic', which could retrieve related data.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention prerequisites, context for use, or exclusions, leaving the agent to infer usage from the tool name and parameters alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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