create_catalog_variable
Add form variables to ServiceNow catalog items to collect user input during service requests. Define variable types, labels, and requirements for customized data collection.
Instructions
[Write] Add a form variable to a service catalog item
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| cat_item_id | Yes | Catalog item sys_id | |
| name | Yes | Variable name | |
| question_text | Yes | Label shown to user | |
| type | Yes | Variable type: string/reference/select_box/checkbox/date/date_time/integer/multi_line_text/email | |
| order | No | Display order (default: 100) | |
| mandatory | No | Required field |