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create_ui_action

Create UI Action buttons or links on ServiceNow forms with configurable labels, scripts, conditions, and display settings.

Instructions

Create a new UI Action (button or link) on a form (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesButton/link label visible to users
typeNo"button" | "context_menu" | "related_link" | "list_button"
tableYesTable to add this action on
activeNoWhether to activate immediately (default: true)
scriptNoServer-side script to execute when clicked
conditionNoCondition to show/hide the action
action_nameYesInternal action name (no spaces)
form_buttonNoShow on form (default: true)
list_buttonNoShow on list (default: false)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false and destructiveHint=false, covering the safety profile. The description adds the SCRIPTING_ENABLED=true prerequisite, which is useful behavioral context beyond the annotations, but does not disclose other behaviors such as return formats or error cases.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence that front-loads the core purpose and includes an important prerequisite. Every word earns its place, with no filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is minimal for a create tool with 9 parameters. It provides the core purpose and a key prerequisite, but does not explain the relationships between parameters (e.g., type vs. form_button/list_button) or typical usage patterns. However, the schema covers parameter semantics, and annotations cover safety, so it is adequate but not rich.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage for all 9 parameters, so the schema already documents semantics fully. The description adds no additional parameter-specific meaning beyond mentioning 'button or link', which loosely maps to the 'type' parameter but adds minimal value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Create' and the resource 'UI Action (button or link) on a form', which distinguishes it from sibling tools like list_ui_actions, get_ui_action, and update_ui_action. It also adds a meaningful context by specifying the target placement (form).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides an explicit prerequisite: 'requires SCRIPTING_ENABLED=true'. This tells the agent when the tool is usable and implies a condition that must be checked before invocation. However, it does not explicitly mention alternatives such as updating an existing UI action, though that is inferable from the tool name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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