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trend_query

Read-only

Retrieve time-bucketed trend data from any ServiceNow table to create monthly or weekly charts. Group by priority or state and filter with encoded queries.

Instructions

Get time-bucketed trend data for a table (useful for monthly/weekly trend charts)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryNoOptional encoded query filter
tableYesTable name (e.g., "incident")
periodsNoNumber of months to look back (default: 6)
group_byYesSecondary grouping field (e.g., "priority", "state")
date_fieldYesDate field to bucket by (e.g., "opened_at", "sys_created_on")
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint and openWorldHint, so the safety profile is covered. The description adds 'time-bucketed' but doesn't disclose output structure, aggregation behavior, or limitations. It doesn't contradict annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no fluff. It effectively communicates the core purpose without wasting words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description should clarify what the trend data looks like (e.g., time buckets with counts). It doesn't explain the role of periods or query filters beyond the schema, leaving a meaningful gap for a 5-param tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers 100% of parameters with clear descriptions. The tool description adds no additional parameter semantics, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool gets time-bucketed trend data for a table and even provides a concrete use case (monthly/weekly trend charts). This specific verb+resource combination distinguishes it from generic query tools like query_records or visualize_trend.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for trend charts, but it doesn't explicitly state when to prefer this over alternatives (e.g., query_records, run_aggregate_query) or provide exclusions. It's a helpful hint, but not full guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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