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search_system_properties

Find ServiceNow system properties by searching across names, values, and descriptions to configure and manage platform settings.

Instructions

Search system properties by name, value, or description

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
searchYesSearch text matched against name, value, and description
limitNoMax results (default 20)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It mentions searching but does not disclose behavioral traits such as whether this is a read-only operation, if it requires specific permissions, how results are ordered, or if there are rate limits. This leaves significant gaps for a search tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with zero waste. It is front-loaded and directly states the tool's purpose without unnecessary elaboration.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is incomplete. It lacks information on behavioral aspects like safety, permissions, result format, or pagination. For a search tool with two parameters, this minimal description does not provide enough context for effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema fully documents both parameters. The description adds no additional meaning beyond what the schema provides, such as search syntax or matching behavior. Baseline 3 is appropriate when the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('search') and resource ('system properties'), specifying what fields are searched (name, value, description). It does not explicitly differentiate from sibling tools like 'list_system_properties' or 'get_system_property', but the purpose is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like 'list_system_properties' or 'get_system_property'. The description only states what it does, not when it is appropriate or what prerequisites might exist.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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