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get_cmdb_ci

Retrieve detailed configuration item data from ServiceNow CMDB by providing the system ID to access specific CI information and optional fields.

Instructions

Get complete information about a specific configuration item

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ci_sys_idYesSystem ID of the CI
fieldsNoOptional comma-separated fields
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. It states this is a read operation ('Get'), but doesn't mention permissions, rate limits, error handling, or what 'complete information' entails. For a tool with zero annotation coverage, this leaves significant gaps in understanding its behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words. It front-loads the core purpose ('Get complete information') and specifies the target ('a specific configuration item'), making it easy to parse quickly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's moderate complexity (retrieving a single item), 100% schema coverage, and no output schema, the description is minimally adequate. It states what the tool does but lacks details on behavior, usage context, and output format, which are important for a tool with no annotations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema description coverage is 100%, so the schema already documents both parameters ('ci_sys_id' and 'fields'). The description implies retrieving information for a specific CI but doesn't add syntax or format details beyond what the schema provides. With high schema coverage, the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('Get') and resource ('complete information about a specific configuration item'), making the purpose explicit. It distinguishes itself from siblings like 'search_cmdb_ci' by focusing on retrieving a single item rather than searching, but it doesn't explicitly mention this distinction in the description itself.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives like 'search_cmdb_ci' or 'get_record'. It lacks context about prerequisites, such as needing the CI's system ID, or when this tool is preferred over other retrieval methods.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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