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get_portal_theme

Retrieve complete Service Portal theme details including CSS variables to customize portal appearance and maintain consistent branding across ServiceNow interfaces.

Instructions

Get full details of a Service Portal theme including CSS variables

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesTheme sys_id
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. It states this is a 'Get' operation, implying read-only behavior, but doesn't clarify permissions needed, rate limits, error conditions, or what 'full details' includes beyond CSS variables. For a tool with zero annotation coverage, this is insufficient to guide safe and effective use.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that front-loads the core purpose without unnecessary words. It directly states what the tool does and includes a key detail (CSS variables), making every word earn its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's low complexity (one required parameter, no nested objects) and high schema coverage, the description is minimally adequate. However, with no annotations and no output schema, it lacks details on behavioral traits (e.g., read-only nature, error handling) and return values, which are important for a complete understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage, with the single parameter 'sys_id' documented as 'Theme sys_id.' The description doesn't add any additional meaning beyond this, such as where to find the sys_id or format examples. Since the schema does the heavy lifting, the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's purpose: 'Get full details of a Service Portal theme including CSS variables.' It specifies the verb ('Get'), resource ('Service Portal theme'), and scope ('full details including CSS variables'). However, it doesn't explicitly differentiate from sibling tools like 'list_portal_themes' or 'get_portal', which would be needed for a score of 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention prerequisites (e.g., needing a theme sys_id), when not to use it (e.g., for listing themes), or refer to sibling tools like 'list_portal_themes' for broader queries. This leaves the agent with minimal contextual direction.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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