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register_event

Create a custom event in ServiceNow's event registry. Specify a unique event name and the table that triggers it, with an optional description.

Instructions

Register a new custom event in the event registry (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesUnique event name (e.g. "my_app.record_created")
tableYesTable that fires this event (e.g. "incident")
descriptionNoDescription of when this event fires
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds the SCRIPTING_ENABLED=true prerequisite, which is a behavioral requirement beyond what annotations provide. Annotations already indicate a non-readonly, non-idempotent write, so the description complements rather than repeats, though it doesn't detail failure modes or return behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence, front-loaded with the action and resource, and includes a parenthetical prerequisite. It is concise with no wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers the purpose and a key prerequisite. With full schema coverage and annotations, it is sufficiently complete for a simple registration tool, though it does not describe return or error behavior. Given the tool's simplicity, this is adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3. The description adds no parameter-level details beyond what the schema already documents, so no extra credit is warranted.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('register') with a clear resource ('custom event in the event registry') and a prerequisite. It distinguishes from siblings like list_event_registry, get_event_registry_entry, and fire_event by making the creation aspect explicit.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context for when to use the tool, noting it requires SCRIPTING_ENABLED=true. It doesn't explicitly mention alternatives or exclusions, but the purpose is clear within the event toolset, and the prerequisite serves as a usage condition.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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