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list_attachments

Read-only

Retrieve attachments for a ServiceNow record by providing its table and sys_id. Quickly list files linked to incidents, requests, or other records.

Instructions

List attachments associated with a specific record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoMax records to return (default 25)
tableYesTable name (e.g. "incident")
record_sys_idYessys_id of the record whose attachments to list
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already provide readOnlyHint=true and openWorldHint=true. The description adds minimal behavioral context beyond restating that attachments are associated with a record; it does not disclose return format, pagination, or other operational details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence with no redundant or extraneous information. It is efficiently structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple and annotations cover safety, but without an output schema or description of return values, the agent lacks full context about what the list contains. The description is adequate for basic intent but leaves gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3. The description adds no extra meaning beyond what the schema already specifies for table, record_sys_id, and limit.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'List' with the resource 'attachments' and scopes it to 'a specific record'. This clearly distinguishes it from sibling tools like upload_attachment, delete_attachment, and get_attachment_metadata.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives clear context that this tool is for listing attachments for a specific record, which indicates when to use it. However, it does not mention alternatives or exclusions, so it falls short of explicit when-not-to-use guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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