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get_ui_action

Read-only

Retrieve full UI Action details and script using its sys_id to inspect, debug, or replicate ServiceNow configurations. Requires SCRIPTING_ENABLED=true.

Instructions

Get full details and script of a UI Action (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesUI Action sys_id
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and openWorldHint=true. The description adds the environment dependency (SCRIPTING_ENABLED=true), which is valuable context beyond the annotations. There is no contradiction.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence that conveys both the purpose and a key requirement without any redundant wording.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read tool with one parameter, the description provides the essential purpose, the return scope ('full details and script'), and a critical prerequisite. Annotations cover safety and openness. No output schema is present, but the description adequately sets expectations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with a clear description of 'sys_id' as 'UI Action sys_id'. The tool description does not add further parameter-specific meaning, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Get') and resource ('UI Action'), and specifies it returns 'full details and script'. This clearly distinguishes it from sibling tools like list_ui_actions (which lists) and create/update_ui_action (which mutate).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear prerequisite: 'requires SCRIPTING_ENABLED=true', which tells the agent when this tool is applicable. It implies this is the tool to use for retrieving full details, though it does not explicitly contrast it with list_ui_actions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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