send_survey
Send a survey to a ServiceNow user by creating an assessment instance. Use it to collect feedback after closing an incident or other trigger record.
Instructions
Issue a survey/assessment instance to a user (asmt_assessment_instance). Requires WRITE_ENABLED=true
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| user | Yes | Recipient user sys_id | |
| fields | No | Additional field values | |
| trigger_id | No | Source record sys_id (e.g. the closed incident) | |
| metric_type | Yes | sys_id of the survey definition (asmt_metric_type) | |
| trigger_table | No | Source table name |