advance_hr_case
Advance an HR case to the next stage in ServiceNow HRSD. Specify a target state or let it increment, and optionally add work notes.
Instructions
Advance an HR case to its next state/stage (sn_hr_core_case). Parity with ServiceNow HRSD "HR Case Advance". Requires WRITE_ENABLED=true
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case | Yes | HR case number or sys_id | |
| state | No | Target state value (if known); otherwise increments the current state | |
| work_notes | No | Optional work note to add on advance |