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update_task

Idempotent

Update fields on a ServiceNow task record by providing the system ID and key-value pairs for the fields to change.

Instructions

Update fields on a task record (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesSystem ID of the task
fieldsYesKey-value pairs to update
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate the tool is not read-only, not destructive, idempotent, and open-world. The description adds the authentication/authorization requirement ('WRITE_ENABLED=true'), which is beyond what annotations provide. No contradiction.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence of 10 words that includes essential information. No extraneous content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description lacks information about return values (no output schema) and does not clarify whether the update is partial or full replacement. For a mutation tool with a nested object parameter, more guidance would be beneficial.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the description does not add meaning beyond what the schema already provides for the two parameters. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Update fields on a task record' with a specific verb and resource. It distinguishes from sibling update tools targeting specific record types like incidents or change requests, as 'task' is a generic entity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a precondition ('requires WRITE_ENABLED=true') but does not explicitly state when to use this tool over alternatives or when not to use it. The precondition gives some usage guidance, but it's limited.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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