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create_ui_action

Create a button or link on a ServiceNow form by specifying a label, table, internal name, and server-side script. Optionally set visibility conditions and activate immediately.

Instructions

Create a new UI Action (button or link) on a form (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesButton/link label visible to users
tableYesTable to add this action on
action_nameYesInternal action name (no spaces)
scriptNoServer-side script to execute when clicked
typeNo"button" | "context_menu" | "related_link" | "list_button"
conditionNoCondition to show/hide the action
activeNoWhether to activate immediately (default: true)
form_buttonNoShow on form (default: true)
list_buttonNoShow on list (default: false)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate it is a write operation with side effects. The description adds a prerequisite but does not detail behavioral traits beyond that, which is adequate but not exceptional.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single, complete sentence that conveys the core purpose and a key requirement without any unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the rich schema and annotations, the description provides the essential high-level context and a critical prerequisite, leaving parameter details to the schema. It is nearly complete for a tool of this complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with detailed parameter descriptions; the description adds no extra parameter-level information, meeting baseline expectations.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb (Create) and resource (a new UI Action) with specific context (button or link on a form), distinguishing it from related update/retrieve tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It mentions a prerequisite (SCRIPTING_ENABLED=true) but provides no guidance on when to use this tool vs alternatives like create_business_rule or create_client_script.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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