list_csm_cases
List customer service management cases with optional filters to find issues by account, contact, state, or priority. Quickly access case data as needed.
Instructions
List CSM cases with optional filters (account, contact, state, priority)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Max records to return (default 25) | |
| query | No | Additional encoded query | |
| state | No | Filter by state (open, resolved, closed) | |
| account | No | Filter by account name or sys_id | |
| contact | No | Filter by contact name or sys_id | |
| priority | No | Filter by priority. 1=Critical, 2=High, 3=Moderate, 4=Low |