list_csm_cases
List customer service management cases with optional filters to find issues by account, contact, state, or priority. Quickly access case data as needed.
Instructions
List CSM cases with optional filters (account, contact, state, priority)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| account | No | Filter by account name or sys_id | |
| contact | No | Filter by contact name or sys_id | |
| state | No | Filter by state (open, resolved, closed) | |
| priority | No | Filter by priority. 1=Critical, 2=High, 3=Moderate, 4=Low | |
| limit | No | Max records to return (default 25) | |
| query | No | Additional encoded query |