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add_user_to_group

Assign a user to a specified group in ServiceNow using their system IDs.

Instructions

Add a user to a group (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
user_sys_idYesSystem ID of the user
group_sys_idYesSystem ID of the group
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate a write operation (readOnlyHint=false). The description adds the WRITE_ENABLED requirement but does not disclose behaviors like what happens if the user is already in the group (idempotentHint is false) or error handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence that is front-loaded with the action and includes a necessary precondition in parentheses. No superfluous text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with no output schema, the description lacks details about return values, success confirmation, or behavior under errors (e.g., non-existent user/group). The openWorldHint indicates side effects are possible but not explained.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and both parameters (user_sys_id, group_sys_id) are clearly described in the schema. The description adds no additional meaning beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Add a user to a group', with a specific verb and resource. It distinguishes from sibling tools like remove_user_from_group and create_group.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions a prerequisite (WRITE_ENABLED=true) but provides no guidance on when to use this tool versus alternatives (e.g., remove_user_from_group) or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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