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list_request_items

Read-onlyIdempotent

Retrieve requested items for a specific request or catalog item, filtered by stage and limited to max records.

Instructions

List requested items (sc_req_item) for a given request or catalog item

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
request_sysidNoParent sc_request sys_id — list items for this request
cat_item_sysidNoCatalog item sys_id — list all requests for this item
stageNoFilter by stage. request | approval | fulfillment | delivery | closed
limitNoMax records (default: 20)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and idempotentHint=true, which the description supports implicitly. However, the description does not disclose pagination behavior (limit param default 20 is in schema only), return format, or behavior when both parameters are provided.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single, concise sentence with no wasted words. Front-loaded with the core purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema is provided, and the description does not describe the return value (e.g., list of sc_req_item records) or address edge cases like empty results or parameter combinations. The default limit of 20 is in schema but not explained in context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all parameters. The description adds minimal value by mentioning 'request or catalog item', which maps to the two sysid parameters, but does not enhance understanding beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'list' and the resource 'requested items (sc_req_item)', with scope 'for a given request or catalog item'. This distinguishes it from sibling tools like list_requests or list_catalog_items, but does not explicitly differentiate.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives (e.g., list_requests, get_request_item). It does not specify when not to use or mention any prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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