ServiceNow-MCP
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TDQS
Scored across 376 tools
Many tools are clearly scoped, but there are direct overlaps: list_changesets/list_update_sets, get_virtual_agent_topics/list_va_topics_full, natural_language_search/nlq_query/ai_search, and check_table_completeness/analyze_data_quality. With 376 tools, an agent will frequently struggle to pick the intended one.
The list/get/create/update convention is visible, but naming is inconsistent within the same domain: list_changesets vs list_update_sets, get_virtual_agent_topics (a list despite the get prefix), and mixed verbs like trigger_flow, run_transform_map, and execute_background_script. The use of changeset vs update_set and uib vs ux for similar concepts makes tool-name prediction unreliable.
376 tools is an extreme scope for a single MCP server and flattens nearly the entire ServiceNow platform into one namespace. This overwhelms tool-selection and context budgets; the server should be split into focused domain servers like ITSM, CMDB, Portal, or Flow.
Coverage is broad across ITSM, HR, CSM, CMDB, flows, portals, and admin functions, but there are notable lifecycle gaps: create_flow exists without update_flow, create_subflow without update_subflow, and there is no dedicated list_incidents or list_problems beyond generic query_records. Update-set tooling is also split confusingly across changeset and update_set tools.