ServiceNow-MCP
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Related Servers
- AlicenseCqualityAmaintenanceEnables AI to interact with ServiceNow instances via MCP, providing 400+ tools across all modules for automation, development, and management.500805 npm17Elastic 2.0
- AlicenseNot gradedqualityDmaintenanceA comprehensive MCP server for ServiceNow that provides over 60 pre-built tools for ITSM, ITOM, and App Dev operations, enabling AI agents to manage incidents, changes, users, service catalog, and projects through a unified interface.6MIT
- AlicenseAqualityDmaintenanceEnables natural language interaction with ServiceNow instances for managing incidents, changes, CMDB, service catalog, users, groups, and knowledge base via MCP.4116 npmMIT
- AlicenseAqualityAmaintenanceConnect Claude AI to ServiceNow with 19 tools and 5 resources for incidents, CMDB, update sets, and more, accessible from any MCP client over stdio or Streamable HTTP.19364 PyPI18MIT
- AlicenseAqualityAmaintenanceEnables AI agents to interact with ServiceNow through MCP, providing schema inspection, record CRUD, attachments, audit, Flow Designer, and platform investigations with policy-guarded access.15305 PyPI4MIT
- AlicenseCqualityAmaintenanceThe most advanced & comprehensive ServiceNow MCP server — 150+ production-ready tools across 17 modules (ITSM, ITOM, HRSD, CSM, SecOps, GRC, Agile, ATF, Flow Designer, Now Assist, and more). Supports multi-instance management, four-tier permission control, 10 role-based tool packages, OAuth 2.0 + Basic Auth, and integrates with Claude, GPT-4o, Gemini, Cursor, VS Code, and Codex.500805 npm275Elastic 2.0
TDQS
Scored across 376 tools
Many tools are clearly scoped, but there are direct overlaps: list_changesets/list_update_sets, get_virtual_agent_topics/list_va_topics_full, natural_language_search/nlq_query/ai_search, and check_table_completeness/analyze_data_quality. With 376 tools, an agent will frequently struggle to pick the intended one.
The list/get/create/update convention is visible, but naming is inconsistent within the same domain: list_changesets vs list_update_sets, get_virtual_agent_topics (a list despite the get prefix), and mixed verbs like trigger_flow, run_transform_map, and execute_background_script. The use of changeset vs update_set and uib vs ux for similar concepts makes tool-name prediction unreliable.
376 tools is an extreme scope for a single MCP server and flattens nearly the entire ServiceNow platform into one namespace. This overwhelms tool-selection and context budgets; the server should be split into focused domain servers like ITSM, CMDB, Portal, or Flow.
Coverage is broad across ITSM, HR, CSM, CMDB, flows, portals, and admin functions, but there are notable lifecycle gaps: create_flow exists without update_flow, create_subflow without update_subflow, and there is no dedicated list_incidents or list_problems beyond generic query_records. Update-set tooling is also split confusingly across changeset and update_set tools.