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Alternatives to ServiceNow-MCP

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    Related Servers

    • A
      license
      Not graded
      quality
      D
      maintenance
      A comprehensive MCP server for ServiceNow that provides over 60 pre-built tools for ITSM, ITOM, and App Dev operations, enabling AI agents to manage incidents, changes, users, service catalog, and projects through a unified interface.
      6
      MIT
    • A
      license
      A
      quality
      A
      maintenance
      Enables AI agents to interact with ServiceNow through MCP, providing schema inspection, record CRUD, attachments, audit, Flow Designer, and platform investigations with policy-guarded access.
      15
      305 PyPI
      4
      MIT
    • A
      license
      C
      quality
      A
      maintenance
      The most advanced & comprehensive ServiceNow MCP server — 150+ production-ready tools across 17 modules (ITSM, ITOM, HRSD, CSM, SecOps, GRC, Agile, ATF, Flow Designer, Now Assist, and more). Supports multi-instance management, four-tier permission control, 10 role-based tool packages, OAuth 2.0 + Basic Auth, and integrates with Claude, GPT-4o, Gemini, Cursor, VS Code, and Codex.
      500
      805 npm
      275
      Elastic 2.0

    TDQS

    C2.8/5.0

    Scored across 376 tools

    Disambiguation2/5

    Many tools are clearly scoped, but there are direct overlaps: list_changesets/list_update_sets, get_virtual_agent_topics/list_va_topics_full, natural_language_search/nlq_query/ai_search, and check_table_completeness/analyze_data_quality. With 376 tools, an agent will frequently struggle to pick the intended one.

    Naming Consistency2/5

    The list/get/create/update convention is visible, but naming is inconsistent within the same domain: list_changesets vs list_update_sets, get_virtual_agent_topics (a list despite the get prefix), and mixed verbs like trigger_flow, run_transform_map, and execute_background_script. The use of changeset vs update_set and uib vs ux for similar concepts makes tool-name prediction unreliable.

    Tool Count1/5

    376 tools is an extreme scope for a single MCP server and flattens nearly the entire ServiceNow platform into one namespace. This overwhelms tool-selection and context budgets; the server should be split into focused domain servers like ITSM, CMDB, Portal, or Flow.

    Completeness3/5

    Coverage is broad across ITSM, HR, CSM, CMDB, flows, portals, and admin functions, but there are notable lifecycle gaps: create_flow exists without update_flow, create_subflow without update_subflow, and there is no dedicated list_incidents or list_problems beyond generic query_records. Update-set tooling is also split confusingly across changeset and update_set tools.

    Maintenance

    ActivityActive
    ResponsivenessNo issues