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set_system_property

Idempotent

Creates or updates a system property value in ServiceNow. Specify the property name and value to configure settings.

Instructions

Create or update a ServiceNow system property value. [Write]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesProperty name
valueYesProperty value
descriptionNoOptional description
typeNoProperty type: string, integer, boolean, choice, password2, etc.
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate idempotent and non-destructive. The description adds a [Write] tag, but no extra behavioral context beyond what annotations provide. Does not explain side effects like property existence handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence plus a tag, no wasted words. Front-loaded with the primary action. Efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple set tool with full schema and annotations, the description is minimally adequate. Could mention idempotent behavior (create or update) but this is implied by annotations. No output schema, but not expected here.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers all 4 parameters with descriptions (100% coverage). The description adds no additional parameter meaning beyond what schema already provides, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool creates or updates a system property, using specific verb and resource. However, it does not differentiate from sibling tool 'bulk_set_properties', which performs a similar action in bulk.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like 'bulk_set_properties' or other update tools. No prerequisites or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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