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get_portal_widget

Read-onlyIdempotent

Retrieve the complete source code of a Service Portal widget, including HTML, CSS, and client/server scripts, by providing the widget's sys_id or id.

Instructions

Get full source code (HTML, CSS, client/server scripts) of a Service Portal widget

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
id_or_sysidYesWidget sys_id or id field (e.g. "widget-cool-clock")
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnly and idempotent. Description adds value by specifying the exact components returned (HTML, CSS, scripts), which helps the agent understand the response content.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, 14 words, front-loaded with action and resource. No fluff.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple get tool with one parameter and no output schema, the description adequately covers purpose and expected content. Lack of output format mention is minor given the straightforward nature.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with a clear parameter description. The tool description adds no additional parameter semantics beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool returns 'full source code' including HTML, CSS, and scripts, distinguishing it from sibling tools like list_portal_widgets (metadata only) and create/update variants.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit when-to-use or when-not-to-use guidance, but the context implies use when needing full source code. No alternatives mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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