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natural_language_search

Read-onlyIdempotent

Search ServiceNow records by typing your request in plain English. Describe what you need, and the tool finds matching incidents, changes, or CMDB items.

Instructions

Search ServiceNow using plain English (experimental)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryYesPlain English query
limitNoMax results (default: 10)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and openWorldHint, covering safety and repeatability. The description adds 'experimental', which hints at potential instability, but does not elaborate on behavioral details like result format or rate limits. Thus, it adds minimal value beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence that effectively communicates the core functionality. It is concise and front-loaded with the key action, with no unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simplicity of the tool (2 params, no output schema), the description is adequate but lacks details on result handling, pagination, or experimental caveats. It provides a minimum viable completeness but could be enhanced.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with clear descriptions for both parameters. The tool description does not add further meaning or examples beyond the schema, such as what 'plain English' entails or how to form queries. Baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool searches ServiceNow using plain English, which is specific and actionable. However, it does not differentiate from similar sibling tools like ai_search or nlq_query, leaving ambiguity about when to use this specific tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It does not mention contexts, prerequisites, or exclusions, which is a significant gap given the presence of multiple search-related sibling tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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