update_incident
Update specified fields on an existing ServiceNow incident by providing its system ID and the key-value pairs to change.
Instructions
Update fields on an existing incident (requires WRITE_ENABLED=true)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| sys_id | Yes | System ID of the incident | |
| fields | Yes | Key-value pairs to update (e.g., {"state": "2", "urgency": "1"}) |