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create_catalog_variable

Add a form variable to a ServiceNow service catalog item by specifying its name, label, type, and whether it is mandatory.

Instructions

[Write] Add a form variable to a service catalog item

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
cat_item_idYesCatalog item sys_id
nameYesVariable name
question_textYesLabel shown to user
typeYesVariable type: string/reference/select_box/checkbox/date/date_time/integer/multi_line_text/email
orderNoDisplay order (default: 100)
mandatoryNoRequired field
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate this is a write operation (readOnlyHint=false). Description adds the label '[Write]' but no further behavioral traits like side effects, permissions, or return behavior. With annotations present, the description adds minimal extra transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is a single efficient sentence of 11 words, front-loaded with '[Write]'. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the number of parameters (6) and lack of output schema, the description is overly minimal. It doesn't explain constraints, scope, or expected result, which an agent would need to use it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema covers all 6 parameters with descriptions (100% coverage). Description adds no additional parameter meaning beyond what's in the schema, so baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it adds a form variable to a service catalog item, using a specific verb and resource. While it distinguishes from many siblings by specifying 'form variable', there are many other create_ tools in the list, so differentiation is modest.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like create_catalog_item. No prerequisites, contexts, or exclusions provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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