Skip to main content
Glama

natural_language_update

Idempotent

Update ServiceNow records by describing changes in plain language. Specify the table and instruction to apply modifications.

Instructions

Update a record using natural language (experimental, requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
instructionYesNatural language update instruction
tableYesTable name
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate it is a write operation with idempotency. The description adds only the experimental status and configuration requirement, but lacks details on limitations, error handling, or interpretation of natural language.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence that effectively summarizes the tool's purpose and key conditions.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with simple parameters and existing annotations, the description is minimal but sufficient in context. However, it does not explain the return value or behavior of the update, which may be expected for a mutation tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Both parameters are fully described in the schema with clear descriptions. The tool description does not add any additional parameter semantics beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool updates a record using natural language, distinguishing it from other update tools that use structured inputs. It is specific and informative.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions it is experimental and requires WRITE_ENABLED=true, providing a constraint. However, it does not explicitly guide when to use this tool over other update tools or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/tedorigawa001/ServiceNow-MCP'

If you have feedback or need assistance with the MCP directory API, please join our Discord server