update_incident
Update existing ServiceNow incidents by supplying the system ID and field-value pairs to modify. Change incident attributes like state and urgency directly.
Instructions
Update fields on an existing incident (requires WRITE_ENABLED=true)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| fields | Yes | Key-value pairs to update (e.g., {"state": "2", "urgency": "1"}) | |
| sys_id | Yes | System ID of the incident |