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register_event

Register a custom event for a table in ServiceNow to trigger automated workflows and event-driven actions.

Instructions

Register a new custom event in the event registry (requires SCRIPTING_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesUnique event name (e.g. "my_app.record_created")
tableYesTable that fires this event (e.g. "incident")
descriptionNoDescription of when this event fires
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations are present but minimal; the description adds the requirement 'SCRIPTING_ENABLED=true', which is useful. However, it does not disclose other behavioral details like side effects or duplicate handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that efficiently conveys the action and a key prerequisite with no wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple registration tool with 3 parameters and no output schema, the description covers the core purpose and a prerequisite but lacks information on return values or operational context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage with clear parameter names and examples. The description adds no extra meaning beyond what the schema provides, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Register' and the resource 'new custom event in the event registry', distinguishing it from sibling tools like 'fire_event' which trigger events.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions a prerequisite (SCRIPTING_ENABLED=true) but does not explicitly guide when to use this tool over alternatives like 'fire_event' or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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