create_catalog_item
Create a new service catalog item in ServiceNow by specifying a name and short description, with optional fields for category, price, delivery time, and roles.
Instructions
Create a new service catalog item (requires WRITE_ENABLED=true)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Catalog item display name | |
| price | No | Price (e.g. "0", "99.99") | |
| roles | No | Comma-separated roles that can see the item | |
| active | No | Make the item available in the catalog (default: true) | |
| category | No | sys_id of the catalog category (sc_category) | |
| description | No | Full HTML description of the item | |
| delivery_time | No | Estimated delivery time ISO 8601 duration (e.g. "1 08:00:00" for 1 day 8 hours) | |
| short_description | Yes | One-line summary shown in search results |