create_knowledge_article
Create a new knowledge article in a target knowledge base with title, body, and category. Ideal for documenting processes and solutions in ServiceNow.
Instructions
Create a new knowledge article (requires WRITE_ENABLED=true)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | Article body (HTML or plain text) | |
| category | No | Article category | |
| short_description | Yes | Article title | |
| knowledge_base_sys_id | Yes | sys_id of the target knowledge base |