ml_similar_incidents
Match current incidents to resolved past ones using keyword similarity. Provide an incident ID or free-text description for ranked results.
Instructions
Find similar past incidents using keyword-based matching. Provide either an incident sys_id (to find similar incidents) or a short_description (for free-text matching). Returns resolved incidents ranked by keyword match count.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Max results to return (default 10) | |
| incident_sys_id | No | Sys_id of an existing incident to find similar ones for | |
| short_description | No | Free-text description to match against (required if no sys_id) |