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create_story

Create agile user stories for ServiceNow. Define title, points, sprint, epic, description, and assignee to track work efficiently.

Instructions

Create a new agile story/user story (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
epicNoEpic sys_id
sprintNoSprint sys_id or name
assigned_toNoUser sys_id or username
descriptionNoStory description and acceptance criteria
story_pointsNoStory point estimate
short_descriptionYesStory title
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate this is a write operation (readOnlyHint=false) and not idempotent. The description adds the WRITE_ENABLED requirement but fails to disclose other behaviors like validation, duplicate handling, or response details, providing minimal added value beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single, front-loaded sentence efficiently conveys purpose and a key requirement. While concise, it could benefit from additional structure like bullet points for clarity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a creation tool with 6 parameters and no output schema, the description covers basic purpose and a prerequisite but lacks details on return values, error conditions, or edge cases, making it adequate but not complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% coverage, so all parameters are described there. The description adds no parameter-level meaning beyond the schema, meeting the baseline but not exceeding it.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Create' and the resource 'agile story/user story', distinguishing it from sibling tools like create_epic or create_scrum_task. It also specifies the requirement WRITE_ENABLED=true, further clarifying the tool's purpose.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description does not provide guidance on when to use this tool vs alternatives (e.g., update_story, create_epic). It only mentions a requirement, leaving the agent without context for choosing among many create_* siblings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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