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get_system_property

Read-only

Retrieve a ServiceNow system property value and metadata by specifying the property name.

Instructions

Get a ServiceNow system property value and metadata by name

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesProperty name (e.g. "glide.smtp.host")
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so the description's claim of 'Get' is consistent. However, the description adds no additional behavioral context beyond what annotations provide, such as error handling or permission requirements.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that front-loads the purpose. No wasted words, appropriate for the simplicity of the tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with one parameter and no output schema, the description is sufficiently complete. It mentions both value and metadata, though some agents might benefit from knowing the exact return structure.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with a clear description for the 'name' parameter. The description's 'by name' is redundant, adding no new meaning beyond the schema. Baseline 3 applies due to high coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool gets a ServiceNow system property value and metadata by name. The verb 'Get' and resource are specific, and it distinguishes from sibling tools like 'set_system_property' or 'list_system_properties' that perform different actions.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives such as 'search_system_properties' or 'list_system_properties'. The description only states what it does, without context for appropriate use or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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