add_work_note
Add internal work notes to ITSM records such as incidents or change requests. Provide table name, record ID, and note text.
Instructions
Add an internal work note to any ITSM record (requires WRITE_ENABLED=true)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | Yes | Work note text (internal, not visible to end user) | |
| table | Yes | Table name (e.g., "incident", "change_request") | |
| sys_id | Yes | System ID of the record |