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resolve_incident

Update an incident to resolved status with a resolution code and notes.

Instructions

Resolve an incident with resolution code and notes (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sys_idYesSystem ID of the incident
resolution_codeYesResolution code (e.g., "Solved (Permanently)")
resolution_notesYesDetails of how the incident was resolved
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations provide readOnlyHint=false indicating a write operation. The description adds the requirement WRITE_ENABLED=true, which is helpful context. However, it does not disclose other behavioral traits like state changes, reversibility, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence that concisely states the purpose and a key requirement. No extraneous information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool modifies incident state and has 3 required parameters, the description lacks details on prerequisites (e.g., incident must be in a certain state) and what happens after resolution (e.g., state change, notifications). It is minimally adequate but leaves gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3. The description simply repeats 'resolution code and notes' without adding meaning beyond the schema. It does not elaborate on valid formats or examples.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Resolve') and the resource ('an incident'), and mentions the required inputs. It distinguishes from siblings like close_incident by focusing on resolution, but does not explicitly differentiate.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions a prerequisite ('requires WRITE_ENABLED=true') but provides no guidance on when to use this tool versus alternatives like close_incident or update_incident.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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