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delete_record

Destructive

Delete a record from any ServiceNow table. Preview with dry_run to avoid accidental deletion.

Instructions

Delete a record from any ServiceNow table (requires WRITE_ENABLED=true). Pass dry_run=true to preview the record that would be deleted without deleting it.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
tableYesTable name
sys_idYes32-character system ID of the record to delete
dry_runNoPreview only — return the record that would be deleted without deleting it
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already provide destructiveHint=true and readOnlyHint=false. The description adds value by disclosing the WRITE_ENABLED prerequisite and the dry_run preview behavior, which exceeds what annotations alone convey.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, no wasted words. Front-loaded with main action and prerequisite, then dry_run detail. Ideal length.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description covers the core action, prerequisite, and dry_run. For a delete tool, this is largely sufficient, though it could mention success/error behavior.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for all three parameters. The description adds minimal additional meaning beyond highlighting the dry_run option and the 32-character sys_id requirement, which is already in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it deletes a record from any ServiceNow table, distinguishing it from sibling tools like 'delete_attachment' or 'delete_system_property' that target specific tables. The verb 'delete' and resource 'record from any ServiceNow table' are specific.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly mentions the prerequisite (WRITE_ENABLED=true) and the dry_run option for preview. It implies when to use (when needing to delete a record from any table) but does not explicitly contrast with alternatives like 'delete_attachment'.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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