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create_update_set

Create a new Update Set and optionally switch to it to organize and track customizations in ServiceNow.

Instructions

Create a new Update Set and optionally switch to it. [Scripting]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesUpdate Set name
releaseNoTarget release label
switch_toNoSwitch to this Update Set after creation (default true)
descriptionNoPurpose or description
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Discloses creation and optional switching, but omits details like default value of switch_to (true), error behavior if a set with the same name exists, or the '[Scripting]' context implications. Annotations confirm non-idempotent/read-only behavior but no contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Extremely concise (single sentence with tag), but lacks necessary structure like usage examples or parameter elaboration; brevity sacrifices completeness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 4 parameters, no output schema, and many sibling tools, the description fails to explain return value, side effects, or use cases, leaving the agent underinformed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers 100% of parameters with clear descriptions; the description only adds 'optionally switch to it' which aligns with switch_to parameter but adds no extra semantic value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states action 'Create' and resource 'Update Set', with optional switching behavior, distinguishing it from siblings like ensure_active_update_set and switch_update_set.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Does not explicitly indicate when to use this tool versus alternatives like switch_update_set or ensure_active_update_set; no guidance on prerequisites or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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