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compare_instances

Read-only

Detect drift between two ServiceNow instances by comparing table record counts and system property values. Use optional queries for specific subsets.

Instructions

Compare two configured ServiceNow instances: record counts for a table (with optional query) and/or a specific system property value. Useful for dev→prod drift detection and governance.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryNoEncoded query to scope the count (optional)
tableNoTable to compare record counts for (optional)
propertyNoA sys_properties name to compare values for (optional)
instance_aYesFirst instance name (as configured)
instance_bYesSecond instance name (as configured)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint and openWorldHint, so the description carries less burden. It doesn't add behavioral details beyond what the annotations provide, which is acceptable but not additive.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences: first states the core functionality, second provides a use case. No wasted words, front-loaded with key information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity of comparing instances and the lack of an output schema, the description adequately explains the tool's purpose and parameters. It could mention the return format, but the information provided is sufficient for selection.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the description adds meaning by explaining the optional use of 'query' with 'table' for record counts and 'property' for property comparison. This clarifies the intended parameter combinations.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool compares two ServiceNow instances on record counts and system property values, and explicitly mentions its use case for dev→prod drift detection. This distinguishes it from siblings like 'compare_record_counts' by adding property comparison.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear use case ('drift detection and governance'), implying when to use it. While it doesn't explicitly state when not to use or list alternatives, the context is sufficient for an AI agent to decide.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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